ISO INTERNATIONAL STANDARD 9241-14 First edition 1997-06-01 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 14: Menu dialogues Exigences ergonomiques pour travail de bureau avec terminaux a écrans devisualisation(TEV)- Partie 14: Dialogues de type menu This material is reproduced from iso documents under International Organization for Standardization (Iso) Copyright License number IHS/1cC/1996. Not for resale. No part of these Iso documents may be reproduced in any form, electronic retrieval system or otherwise, except writtenconsentofISO(Casepostale56,1211Geneva20,Switzerland,Fax +41 22 734 10 79), IHs or the IsO Licensor's members. ISO Reference number ISO 9241-14:1997(E) No reproduction or networking permitted withoutlicense from IHS Not for Resale ISO 9241-14:1997(E) Contents Page Scope 2 Normative reference 2 Definitions 2 4 Application of ISO 9241-14 4.1 Appropriateness of menu dialogues 4.2 Applying the recommendations 4.3 Evaluation ofproducts 6 5 Menu structure 5.1 Structuring into levels and menus (overall structure). 5.2 Grouping options within a menu 5.3 Sequencing of options within groups - 6 Menu navigation- 6.1 Navigational cues 6.2 Rapid navigation 7 Option selection and execution- 7.1 Selection methods -11 7.2 Alphanumeric keyboard 13 7.3 Function keys 7.4 Cursor key selection 15 7.5 Pointing -16 @ISO1997 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced o utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from the publisher. InternationalOrganizationforStandardization Casepostale56CH-1211Geneve20Switzerland Internet [email protected] X.400 c=ch; a=400net; p=iso; 0=isocs; S=central Printed in Switzerland Not for Resale ISO 9241-14:1997(E) @ ISO 7.6 Voice 17 8 Menu presentation -18 8.1 Optiori accessibility and discrimination -18 8.2 Placement- 20 8.3 Text option structure and syntax 23 8.4 Graphic option structure and syntax -25 8.5 Auditoryoption structureand syntax -25 Annex A (informative) Sample procedure for assessing applicability and adherence 27 Annex B (informative) Examples of applying ISO 9241-14 Annex C (informative) Bibliography i Copyright International Organization for Standardizatior ISO 9241-14:1997(E) @ ISO Foreword IsO (the International Organization for Standardization) is a worldwide federation of national standards bodies (IsO member bodies). The work of preparing International Standards is normally carried out through IsO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with IsO, also take part in the work. ISO coliaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. Draft International Standards adopted by the technical committees are circulated to member bodies for voting. Publication as an International Standard requires approval by at least 75% of the member bodies casting a vote. International Standard ISO 9241-14 was prepared by the Technical Committee ISO/TC159, Ergonomics, Subcommittee SC4, Ergonomics of human-system interaction. IsO 9241 consists of the following parts, under the general title Ergonomic requirements for office work with visual display terminals (VDTs) - Part I: General Part 2: Guidance on task requirements Part 3: Visual display requirements Part 4: Keyboard requirements Part 5: Workstation layout and postural requirements Part 6: Environmental requirements Part 7: Requirements for display with reflection Part 8: Requirements for displayed colours Part 9: Requirements for nonkeyboard input devices Part 10: Dialogue principles Part 1I: Guidance on usability Part 12: Presentation of information Part 13: User guidance Part 14: Menu dialogues Part