TECHNICAL ISO/IEC TS SPECIFICATION 22237-7 First edition 2018-05 Information technology Data centre facilities and infrastructures - Part 7: Management and operational information Technologie de I'information - Installation et infrastructures de centres de traitement de données Partie 7: Informations de gestion et de fonctionnement Reference number IS0/IEC TS 22237-7:2018(E) ISO E @ IS0/IEC 2018 IS0/IEC TS 22237-7:2018(E) COPYRIGHTPROTECTEDDOCUMENT @ IS0/IEC 2018 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may below or Iso's member body in the country of the requester. ISO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone: +41 22 749 01 11 Fax: +41 22 749 09 47 Email: [email protected] Website: www.iso.org Published in Switzerland ii @ IS0/IEC 2018 - All rights reserved IS0/IEC TS 22237-7:2018(E) Contents Page Foreword .. Introduction. ...vi 1 Scope. 2 Normative references 3 Terms, definitions and abbreviated terms ..2 3.1 Terms and definitions .2 3.2 Abbreviated terms... 4 Conformance ..4 5 Operational information and parameters .5 5.1 General .5 5.2 Building construction as per ISO/IEC TS 22237-2 5.3 Power distribution as per IS0/IEC TS 22237-3 .5 5.3.1 General. 5.3.2 Generator parameters. .6 5.4 Environmental control as per IS0/IEC TS 22237-4 5.4.1 General .7 5.4.2 Air handling parameters 1 5.4.3 Cooling parameters . .7 5.4.4 Humidity parameters. ..8 5.5 Telecommunications cabling infrastructure as per IS0/IEC TS 22237-5 5.6 Security systems as per IS0/IEC TS 22237-6. ..8 6 Acceptance test. 6.1 General 6.2 Building construction (IS0/IEC TS 22237-2) tests .9 6.3 Power distribution (IS0/IEC TS 22237-3) tests 6.4 Environmentalcontrol(ISO/IECTS22237-4)tests .10 6.5 Telecommunications cabling infrastructure (IS0/IEC TS 22237-5) tests ..10 6.6 Security systems (IS0/IEC TS 22237-6) tests. ..10 6.7 Energy efficiency enablement tests. .10 6.8 Energy efficiency strategy tests. .10 6.9 Monitoring tests. .10 7 Operational processes .11 7.1 General .11 7.2 Operations management .11 7.2.1 Purpose .11 7.2.2 Activities .11 7.2.3 Base KPI .12 7.2.4 Advanced KPI .12 7.3 Incident management. .12 7.3.1 Purpose. ..12 7.3.2 Activities .12 7.3.3 Base KPI: Mean time to repair (MTTR) .13 7.3.4 Advanced KPI: SLA compliance. .13 7.4 Change management. .13 7.4.1 Purpose .13 7.4.2 Activities ..13 7.4.3 Base KPI: Complete change logging .14 7.4.4 Advanced KPI .14 7.5 Asset and configuration management ..14 7.5.1 Purpose. .14 7.5.2 Activities ..15 7.5.3 Base KPI. .15 @ IS0/IEC 2018 - All rights reserved iii